Online counselling may be more accessible to some people and recent studies have found online counselling to be as effective as in-person counselling. Due to the nature of online counselling and to make sure that your session remains safe and confidential, the following needs to be considered:
- You need to have a quiet and safe place from which to login.
- It is important that you will not be disturbed during a session.
- Reliable broadband speed is essential to ensure video quality.
- It is best to use a laptop, desktop or tablet for online counselling. Mobile phone screens tend to be too small for a satisfactory experience.
- Please make sure that your device is plugged in or sufficiently charged to last for a 1 hour video call.
- Please note that recording audio or video from a session is not permitted.